GOVERNMENT-owned Social Security System (SSS) plans to add more services in its online platforms as more members are shifting from manual to electronic transactions.

“In the pipeline this year, we will be working on adding more processes and online services for the convenience of all our members,” SSS Vice President Normita Doctor announced during an online press briefing on Wednesday.

She said the state-run pension fund is looking to add features such as membership information correction, employer registration, and submission of employment records, as well as the filing of disability claims, death claims, and maternity benefit applications.

Doctor added SSS will also enhance its mobile app by making available the services on the my.SSS Portal.

“We want to replicate that or as much as possible in the SSS mobile app,” she continued.

Doctor said this was in line with the observation that the ratio between electronic and manual transactions in SSS improved last year.

Of the total transactions in 2020, 75 percent were done electronically while only 25 percent were done manually. This is compared to the 65-35 percent ratio in 2019, the SSS executive said.

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